Bureau Services

Medical Debtor Management

A full data capture and debtor management service is performed for all types of practices. All practice management and back office functions are performed in accordance with effective standard operating procedures, to ensure efficient and effective medical billing and collection operations.

Claims

Are received daily either by fax, e-mail, hand delivery, or our online claims system. They are manually captured and submitted to Healthbridge or Mediswitch. They are carefully monitored to avoid stale claims.

SMS and Emails

The system that we operate from has implemented a sms and email messaging system to assist us with a quicker way to make patients aware of their outstanding accounts. Monthly a call is logged to the patient reminding them of their balance owed to our provider.

Debt Collection

The practice has the option to hand bad debt patients to our highly trained debt collecting firm or one of their own choice.

Month End Reports

Reconciliations and month end reports are hand delivered to the service provider on the last day of every month, this includes a turnover report, payments received , as well as a detailed age analysis.